FAQS

 1.Q:Can the order be canceled?
    A:If the order is under status awaiting fulfillment, please contact Fantaseal customer support at winourthe@gmail.com to cancel. If the order is shipped, the order cannot be canceled.

 

2.Q:Can the order be modified?
    A: Order cannot be modified once it's placed successfully. However, you can contact Fantaseal customer support at winourthe@gmail.com to cancel the order if it's under status awaiting fulfillment then place the appropriate order again. 

 

3.Q:Can the shipping address be changed?
    A:Shipping address cannot be modified once the order placed successfully. However, customer can contact Fantaseal Customer Support to cancel the order if it's under status awaiting fulfillment then place the order with the appropriate address again.

 

4.Q:If customer chooses the standard shipment, how long will it take?
    A:The standard shipment usually takes 15-25 working days to the destination country from the date that the order dispatched.

 

5.Q: How can customer get support on how to use a product or to find out if Fantaseal product is compatible with some phone/camera?
    A: Generally speaking, our accessories can work with all cameras and smartphones,But if you have any questions you can directly send inquiry to winourthe@gmail.com. Fantaseal customer support will get back to you with the solution at the soonest.